Ramallah, Palestine

Palestine Automobile Company – Hyundai Palestine has been awarded the prestigious title Dealer of the Year 2025 for Best Customer Experience across the Middle East and Africa region.

The award, presented by Hyundai Motor Company and received from Marina Paraskiva, representative of Hyundai Middle East & Africa, recognizes the company’s outstanding performance in driving sales and delivering exceptional customer service.

Palestine Automobile Company secured one of the highest annual evaluation scores among 18 dealers and 330 Hyundai sales showrooms across the region. The recognition is based on a comprehensive set of performance indicators, including sales, customer service, and strict compliance with Hyundai’s global standards in its showrooms and service centers.

“This achievement is a true reflection of the dedication and hard work of our entire team,” said Rami Shamshoum, CEO of Palestine Automobile Company – Hyundai Palestine. “We are proud to lead the region in customer service excellence and will continue to strengthen our relationship with customers by expanding, developing, and diversifying our services, particularly in after-sales support.”

Founded in 1996 as a subsidiary of the Arab Palestinian Investment Company (APIC), Palestine Automobile Company is the exclusive distributor and dealer of Hyundai vehicles in Palestine. The company operates showrooms and after-sales service centers in Ramallah, Nablus, and Beit Sahour, supported by its authorized dealer network, including Al Salam Investment Company in Hebron and Beirut Auto Trade Company in Nablus.

This award reaffirms Palestine Automobile Company’s commitment to providing customers with the highest quality service and experience, cementing its leadership position in the automotive industry across the region.